The Billing Specialist is responsible for handling billing and invoicing processes. They ensure accurate and timely billing, maintain positive customer relationships, and contribute to the overall efficiency and effectiveness of the billing process.  

(Including, but not limited to): · Create and issue accurate invoices for services and products based on contractual agreements and pricing terms. · Review sales orders, contracts, and documentation to ensure accurate billing details and pricing compliance. · Accurately enter billing data into software systems and maintain records of invoices, payments, and customer communications. · Reconcile billing accounts and resolve any discrepancies or billing errors promptly. · Address customer inquiries about billing issues, payment terms, and resolve disputes professionally. · Monitor overdue accounts and follow up on outstanding invoices; collaborate with collections personnel. · Generate reports on billing activities and accounts receivable status, analyzing trends and suggesting process improvements. · Ensure billing practices comply with company policies and industry standards; stay updated on regulatory changes. · Identify inefficiencies in billing processes and implement improvements to streamline operations. · Collaborate with other departments (sales, finance, project management) to resolve billing issues and improve processes. · Performs other duties as assigned.

· High school diploma or equivalent (Associates or Bachelor's degree in Accounting, Finance, or related field preferred). · Previous experience in billing or accounting, preferably in the telecom or construction industry. · Strong proficiency with accounting software and billing systems (e.g., QuickBooks, Microsoft Excel). · Solid understanding of billing processes, invoicing, and accounts receivable management. · Excellent communication and customer service skills, with the ability to resolve conflicts and manage client relations. · Ability to work efficiently with attention to detail, accuracy, and confidentiality. · Problem-solving skills and the ability to reconcile discrepancies and billing errors effectively. · Knowledge of regulatory requirements and compliance standards within the telecom and construction industries. Physical Demands & Work Environment: Physical Demands: · Extended periods sitting at a desk and working on a computer. · Must be able to occasionally lift up to 15 pounds (e.g., office supplies, packages). · Regular use of hands and fingers to operate computers, printers, and other office equipment. · Visual acuity required for reading documents and computer screens. Work Environment: · Standard office setting with controlled climate. · Noise level is generally low to moderate (e.g., printers, phone calls, conversations). · May require occasional travel for meetings, training, or other business-related activities.