The Business Operations Manager works with the executive team to implement business strategies and objectives. Strategically manages company resources, driving process standardization and improvement to ultimately increase the efficiency of the business and maximize operating capabilities.   

nbsp;(Including, but not limited to): 

• Help define use cases and requirements for products and solutions 

• Define Produce/Service portfolio 

• Including the service hierarchy 

• Sub service definitions 

• bundled service offerings 

• Analyzing the profitability of each service 

• Inventorying and identifying gaps in marketing material for external use 

• Refining and leading the commercial approval process 

• Compiling costs of each service 

• Develop and refine a market-based pricing book 

• Creating a full P&L per deal 

• Creating an executive approval document summarizing key points for approval 

• Help establish master schedules, resolve scheduling conflicts to help achieve product delivery plans 

• Support all P&L related line items for company product 

• Continually evaluate and improve product offerings and processes to support products based on sales needs and customer requests and feedback, taking product enhancements through the various development phases 

• Monitor competition and provide competitive analyses to internal stakeholders 

• In conjunction with the Marketing team, develop marketing plans supporting the company vision and defining the outlook for the product portfolio 

• Contribute to new product ideas/strategy and business forecasts 

• Create and deliver product and solution presentations to customer and internal teams 

• Performs other duties as assigned 

 

 

• Bachelor’s degree in Economics, Finance, Business Administration, Marketing, or related field 

• 5-7 years in Telecom industry 

• 2+ years proven experience in an operations management position 

• Experience with forecasting models and business projections 

• Ability to interpret production and financial data  

• Excellent verbal and written communication skills; presentation skills  

• Strong problem solving and conflict management skills 

• Experience with databases and project management software 

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) 

  Desired Skills & Qualifications: 

• Experience leading and building teams 

• Ability to create complex forecasting models and budgets 

• Previous experience in a business operations or strategy role 

  Physical Demands & Work Environment:  Physical Demands: 

• Extended periods sitting at a desk and working on a computer 

• Must be able to occasionally lift up to 15 pounds (e.g., office supplies, packages) 

• Regular use of hands and fingers to operate computers, printers, and other office equipment 

• Visual acuity required for reading documents and computer screens 

Work Environment: 

• Standard office setting with controlled climate 

• Noise level is generally low to moderate (e.g., printers, phone calls, conversations) 

• May require occasional travel for meetings, training, or other business-related activities 

 

The Fleet Field Technician performs diagnostics, maintenance, and repairs on various construction equipment, on-highway vehicles, and trailers.  

(Including, but not limited to): ·         Diagnose, maintain, and repair various construction equipment, on-highway vehicles, and trailers using basic and specialty test equipment either mechanical or electronic. ·         Troubleshoots and replaces various components such as valves, hoses, fittings, tanks, pumps etc. in hydraulic systems. ·         Troubleshoots and repairs complex wiring for systems such as utility booms, chassis, and engine wiring. ·         Navigate electronic service manuals, wiring diagrams, hydraulic schematics, and parts catalogs. ·         Performs basic fabrication and welding using MIG, ARC, OXY Acetylene, Torch, grinders, and other fabricating tools. ·         Performs preventative maintenance and BIT / DOT inspections including wet and dry PM services and repairs that need to be addressed during BIT inspection findings. ·         Raises trucks, trailers or other equipment using hydraulic or air assisted jacks or hoists in a safe practice. ·         Replaces worn or defective brake components including tire replacement. ·         Diagnoses and repairs air conditioning systems. ·         Fully follow dealership and manufacturer service guidelines. ·         Completes and submits all paperwork in an accurate and timely fashion. ·         Notice field urgency and react accordingly to their needs. ·         Performs other duties as assigned.

General ·         Submit to and successfully complete a background check, pre-employment drug test, MVR, and DOT physical. ·         Proven history of heavy equipment experience. ·         High school or equivalent education. ·         Valid driver’s license. ·         Ability to understand mechanical and construction terminology. ·         Ability to operate welding equipment. ·         Ability to operate diagnostic computers for equipment and trucks.                                    ·         Working knowledge and skill in body work, fabrication, welding and torching, computer diagnostics, hydraulic and construction equipment mechanics, automotive mechanics, electrical work, etc. ·         Ability to use basic math skills to compute measurements, liquid volumes, material strength, timecards, etc. ·         Ability to compute fuel to air ratios, gear ratios, etc. ·         Ability to read and interpret documents:  safety rules, operating and maintenance instructions, procedure manuals, work orders, quotes, etc. ·         Ability to write routine reports, correspondence, work orders, etc. ·         Must be a self-starter and internally motivated to achieve corporate, department, and personal objectives. ·         Must be organized, multi-tasked oriented, and maintain a neat and safe work environment. ·         Ability to be a team player. ·         Ability to plan daily tasks and accomplish them in a timely fashion. ·         Ability to use required computer systems. ·         Ability to follow instructions. ·         Strong understanding of safety procedures and policies. ·         Excellent vision or the use of prescription lenses. ·         Exceptional manual dexterity and hand-eye coordination. Physical Demands and Work Environment ·         Must be able and willing to work indoors and outdoors, subject to inclement weather conditions ·         Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement ·         Must be able to work around heavy equipment and machinery ·         Must be able to stand or walk for long periods of time ·         Must be able to lift and carry up to 50 pounds ·         Routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting ·         Must be able to stand, walk, sit or be in other physically demanding positions for long periods of time ·         Must be able to work while wearing safety boots, safety glasses, hard hat, and any applicable safety gear Required Licenses/Certificates/Registrations: ·         Associates or trade school degree in the field of automotive or diesel repair ·         ASE certifications / Air Conditioning 609 certification ·         Welding certifications ·         Qualified to perform BIT / DOT inspections ·         Brake Certifications for air systems ·         DOT Medical Card ·         Commercial Driver's License ·         First Aid Certification ·         OSHA 10  

​​​​​​The Lineman will build and maintain telecommunications systems which can consist of aerial and underground facilities.

(Including, but not limited to):

• Repairs and maintains major cable systems and structures such as broken lashing, replacing or re-sagging cable strand, pole transfers, down-guys, aerial to underground conversion, substructure repairs and wire/cable replacements related to system outages, maintenance, rebuilds and emergencies or hazards.
• Reads and interprets work orders, specifications, engineering drawings and/or cut sheets to determine work to be done in a sequence of the task.
• Performs construction work such as digging holes, climbing telephone poles, placing, and removing poles and anchors, pulling and stringing wire/cable from pole to pole, laying cable and conduit in the ground.
• Operates power equipment such as compressors, pumps, blowers, hydraulic diggers, and hydraulic aerial lifts mounted on trucks.
• Uses test equipment to check for gas in manholes; may be required to empty water and other debris from manholes.
• Dismantles, moves, and removes aerial, underground, or building wire, cable associated equipment, and hardware.
• Connects wires and cables to terminals and attaches/detaches various kinds of hardware to wires, cables, buildings, or poles.
• Responds to and participates in emergency and outage situations that require heavy construction capabilities.
• Ensures that all work considers the safety of the customer and general public and compliance with all governmental orders.
• Able and willing to work outdoors and in inclement weather conditions.
• Completes daily production reports and As-Built documentation on prints.
• Performs other duties as assigned.

General

• Must have a valid driver's license and transportation
• Extensive knowledge of approved practices, procedures, tools, and materials used in telecom line construction work.
• Pass a pre-employment drug test and Motor Vehicle Record (MVR)

Technical

• Identify differences in wire and cable colors.
• Required to lift moderately heavy equipment, such as telephone line; climb structures; and stand for long periods of time.
• Knowledge of first aid procedures and CPR.
• Ability to apply mathematics calculations (Example: fractions for use in drilling and pole sizing; calculating material and hardware length for assembling several pieces of equipment to poles of different thickness and circumferences.)
• Ability to work in a confined space and at high elevations (poles, hydraulic lift buckets, ladders.
• Ability to work a flexible schedule to include nights, weekends, holidays, and on-call as needed.
• Ability to apply logical principles and thinking to solve problems and make decisions.
• Willing to perform work to support the values and goals of the Company.

Physical Demands and Work Environment

• Climb up and down poles, ladders, machinery, and other objects.
• Work in confined spaces.
• Push, pull, reach, and carry objects such as tools, materials, and equipment weighing up to 50 lbs.
• Load and unload tools and equipment on the truck.
• Coordinate movement of eyes, hands, fingers, and feet.
• Vision, including depth perception, close vision, distance vision, and ability to adjust focus.
• Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement
• All work is performed at remote locations; driving and sitting are required.
• All work is outdoors, subject to inclement weather conditions.
• Working in confined spaces.

Required Licenses/Certificates/Registrations:

• DOT Medical Card
• Commercial Driver's License (CDL)
• First Aid Certification
• Flagger Certification
• Competent Person Certification
• OSHA 10
• Silica Training
• Confined Space Training
• Pole Climbing & Ladder Safety
• Forklift Certification

Why Work At Congruex No matter what role you play, you are an important part of the One Congruex Family. We offer:

• Medical, Dental & Vision Benefits
• 401(k) Program with a Company Match.
• Free Wellness Resources & Marketplace Discounts
• Paid Maternity & Parental Leave
• Paid Basic Life Insurance & Voluntary Options
• The pillars of Congruex culture are GRIT, safety, inclusion, and family.

The Fine Print:We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria.

We are looking for a Directional Drill Operator to join our growing team. The Operator will be responsible for operating drilling equipment and/or locating the predetermined path to the exit point. They will operate in a safe manner, avoiding utilities and other obstacles. We are looking for experienced individuals with knowledge of the telecommunications construction industry.

(Including, but not limited to):•Operate drilling and various other construction equipment in compliance with the company's operating safety policies and procedures.•Drill and/or locate predetermined path to exit point.•Load and unload equipment from vehicles and trailers to assist in support of drilling operations.•Responsible for regular maintenance and care of the assigned heavy equipment, produce any documentation needed for each job, daily communication with managers is a must.•Loads and hauls the machine (if appropriately licensed).•Drives, sets up, and breaks down safely and efficiently.•Operates heavy equipment near active utilities.•Have knowledge of shoring systems and how to use them•Rigging and setting of structures•Along with operating must be willing to assist in other activities such as but not limited to -Placement of conduit in open trenches -Proofing conduits -Potholing existing utilities -Forming and pouring of concrete -Placement of asphalt•Avoids any marked utilities and implements all precautions to prevent utility strikes.•Communicates with supervisors for job details.•Before the equipment is utilized, walks path to ensure all utilities have been located and develops a plan for going above or below each utility or obstacle in the path.•Inspects and maintains job equipment.•Adheres to all company policies, procedures, standards, and safety rules.•Travel overnight to various sites as requested. •Performs other duties as assigned.

We are looking for a Directional Drill Foreman to join our growing team. The Directional Drill Foreman will be responsible for operating drilling equipment and/or locating the predetermined path to the exit point. We are looking for experienced individuals with knowledge of the telecommunications construction industry. 

• Operate drilling equipment and various other construction equipment used on the jobsite to complete daily work assignments
• Drill and/or locate predetermined path to exit point
• Assist in support of drilling operations
• Perform duties in standard and high-risk areas
• Safely and successfully perform duties all year round
• Perform physical tasks required to successfully complete day-to-day operations
• Travel overnight to various sites as requested

• Valid Driver’s License (unrestricted)
• Pass a pre-employment drug test and Motor Vehicle Record (MVR)
• At least 1 year of recent experience in directional drilling/locating 
• General knowledge of construction practices and equipment
• Strong interpersonal communication skills with the ability to interact with the crew, leadership, and clients
• Function effectively as an integral part of a team
• Ability to perform all work outdoors, subject to inclement weather conditions Desired
• CDL preferred, or willing to obtain one
• OSHA certified

  Why Work At Congruex No matter what role you play, you are an important part of the One Congruex Family. We offer:

• Medical, Dental & Vision Benefits
• 401(k) Program with a 4% company match
• Free Wellness Resources & Marketplace Discounts
• Paid Maternity & Parental Leave
• Paid Basic Life Insurance & Voluntary Options
• The pillars of Congruex culture are GRIT, safety, inclusion, and family.

  The Fine Print:

The Locator position is responsible for pinpointing the paths of cables, pipes and other conduits that carry utilities underground. Locators’ efforts protect underground utilities from damage during projects involving excavation.

• Responsible for accurately and safely search for and marking underground utilities in a designated area.
  • Indicate utility locations through the utilization of paint and flags.
• Complete necessary documentation regarding the marking and photographing of each locate.
• Receive work tickets, open, document, close and provide follow-up summary of work.
• Perform light excavation with shovel, to expose buried utilities when necessary.
• Respond to emergency calls, as needed.
• Performs other duties as assigned.

General

• Basic computer skills and proficiency to receive, open and close work tickets.
• Ability to locate underground utilities.
• Ability to read and interpret utility maps/prints to identify the type and size of underground utilities.
• Proficient in the use of hand tools and equipment (shovels, etc.).

Technical

• Ability to use mapping tools and other location information along with locating equipment to locate underground utilities including telecommunications, electric power, gas, oil, water, sewer, and cable TV systems, telephone, correctly, safely, and efficiently.
• Ability to pay close attention to detail.
• Ability to manage time effectively.
• Ability to work independently and make sound decisions using information at hand.
• Basic working capability with PC software skills including Outlook, Excel, Word.
• Ability to read, review, interpret and understand technical documents.
• Ability to communicate with various business contacts representing the organization and with customers/public.
• Ability to work in confined spaces (i.e., tunnels, trenches, crawl spaces, manholes, etc.) for extended periods of time.​​​​​
• Ability to work outdoors under challenging weather conditions (i.e., snow, wind, rain, extreme heat and/or cold).
• Ability to perform physical activities that require considerable use of your arms and legs, moving your whole-body including climbing, lifting up to 30 pounds, reaching, balancing, walking, stooping, and handling of materials.
• Ability to travel for business requirements within Ohio, West Virginia, Kentucky, Indiana, Michigan, and Pennsylvania.​​​​​​
• Ability to work overtime, as needed.  Possible evening and weekend work may be required as there may be call-outs.​​​​​​
• Must possess a valid Driver’s License with a satisfactory driving record.
• Must have reliable transportation to and from work.
• Ability to adhere to company policy, regulations, procedures, and principles.
• High School diploma or equivalent.​
• Must be at least 18 years old.
• Individuals will be required to pass a preemployment drug test and background screening.

Desired Skills & Qualifications

• Previous experience with locating.
• Previous construction experience.
• Understanding of the telecommunications industry and construction practices.
• OSHA 10 certification.
• OSHA 30 certification.

As a Technician, you will assist in the construction, installation, and maintenance of communications equipment and support structures

• Working in a 2-3 man crew installing and performing maintenance on communication equipment -The basic use and care of hand tools and mechanical equipment
• Understanding of basic electrical theory
• Analyzing situations accurately and adopting an appropriate course of action
• Communicating orally and in writing
• Following instructions accurately and completing an assigned course of action
• Recognizing safety hazards and performing duties in a safe manner
• Work under close supervision
• Traveling extensively throughout the Midwest, our crews are 100% travel during the week and are home on the weekends

• Must have a High School diploma 0 to 1 year of industry experience
• Must be 21 years or older Must have a valid driver’s license
• Must be able to pass drug and background screening
• Complete the Field Technician 1 Training Program
• Working knowledge of basic hand tools and mechanical equipment